Privacy Policy

3.1 Server log files

When you access this website, the web server automatically records technical information transmitted by your browser or device. Depending on the request and server configuration, this may include:

• the IP address of the requesting device;
• the date and time of the request;
• the page or file requested, the response status and the amount of data transferred;
• the browser type and version and the operating system; and
• the referring URL, where transmitted by your browser.

We process this information to make the website available, maintain its stability and security, diagnose faults and defend against misuse and attacks. Where the GDPR applies, the legal basis is Article 6(1)(f) GDPR. Our legitimate interests are the secure, reliable and efficient operation of the website.

Server log files are normally retained for no longer than 30 days and are then deleted or anonymised. Relevant records may be retained for longer where this is necessary to investigate a fault or security incident, establish or defend legal claims, or comply with a legal obligation.

Log files are not routinely combined with other data or used to profile visitors. They may be analysed and, where necessary, correlated with other technical information to investigate faults, suspected misuse or security incidents.

3.2 Contact form

When you contact us using the contact form, we process the information you provide. This may include your name, company or organisation, email address, the subject of your enquiry and your message. We also record the time of submission and the IP address from which the form was submitted in order to protect the form against misuse and investigate suspected abuse.

We use this information to process and answer your enquiry and, where your enquiry relates to a possible contract, to take steps at your request before entering into a contract. Where the GDPR applies, the legal basis is Article 6(1)(b) GDPR for pre-contractual enquiries and Article 6(1)(f) GDPR for other enquiries. Our legitimate interest is to communicate with prospective customers and other persons who contact us.

Fields marked as mandatory are required so that we can receive and respond to your enquiry. If you do not provide the mandatory information, we may be unable to process your request. All other information is voluntary. We do not use contact enquiries to send advertising unless you have separately requested or consented to receive it.

Enquiries are not stored in a website database. After submission, the information is transmitted by email to our mailbox through an email delivery provider acting on our behalf (see section 4). Temporary technical copies may be created during transmission, security filtering, backup and system operation. These copies are managed in accordance with the applicable technical retention settings.

We normally retain an enquiry for 12 months after it has been closed. We may retain it for longer where required by law, where necessary to establish or defend legal claims, or where the enquiry leads to a contractual relationship. In that case, the information is retained in accordance with the applicable statutory and contractual retention periods.

3.3 Protection against spam and misuse

We use our own technical measures to protect the contact form against automated abuse. These include:

• a field hidden from ordinary visitors that may reveal automated submissions;
• a check of the time between opening and submitting the form; and
• a limit on the number of submissions from an IP address within a defined period.

For submission limiting, the IP address is temporarily held in the web server's working memory for no longer than one hour and is then discarded. Where the GDPR applies, the legal basis is Article 6(1)(f) GDPR. Our legitimate interest is to protect the contact form and our systems against spam and misuse.

We do not use a third-party captcha or other third-party spam protection service, and no contact-form data is transmitted to such a service.

3.4 Cookies and local storage

This website does not set cookies and does not use browser local storage for analytics, advertising or user tracking. The contact form works without a session cookie. If we later introduce functionality that uses cookies or similar technologies, we will update this policy and, where required, request consent before activating the relevant technology.

3.5 Local web fonts

Web fonts used on this website are delivered exclusively from our own web server. When a font is loaded, no connection is made to Google Fonts or another third-party font provider.

3.6 No analytics or automated decision-making

We do not use web analytics, tracking pixels or profiling on this website. We do not make decisions based solely on automated processing that produce legal effects or similarly significantly affect visitors.